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Old 10-23-2015, 10:43 PM   #1
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Default Help needed

Glad people are able use the new format. I am frustrated. First the update changed my user name from N&K to Namp;K. This caused my sign in information to be invalid. I tried to change my password using the embedded system. My password was reset set and as I tried to use the system to change my password an error message system came up. Right now I don't know which password is valid; my password memory software does not have the updated sign-in information; when I sign-out of the forum I don't know what my valid sign-in is so I may not be able to get back in. I also am not able to create a new user name because the system only allows one user name per email address. Not sure what to do at this point.

Any help? Sorry if this sounds like complaining - I am frustrated.
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Old 10-24-2015, 11:21 AM   #2
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I am glad that I was able to sign back in. Even an old memory works sometimes. I still would like to change my user name if this can be done. If the solution requires deleting the original account, please let me know this is being done because I won't be able to sign in at that point.
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Old 10-25-2015, 09:17 AM   #3
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N&K sorry for the glitch. Send a PM to Janet H, I don't think I have the rights to fix this.
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Old 10-25-2015, 09:21 AM   #4
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Your username has been changed back. It looks like the software conversion borked usernames that had special characters so thanks for bringing this up.
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