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Old 07-24-2012, 12:24 PM   #1
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Default Contacting Cruiser RV LLC

I know I have read about people emailing Cruiser RV with questions before, but I have been unable to locate an email address. Can anyone provide a good point of contact, specifically an email address? I wanted to send a pic and request some assistance. Thank you.
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Old 07-24-2012, 01:44 PM   #2
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I just called the number off the website and talked to someone that way. I did end up with an e-mail when i was customizing the trailer, but I don't think I saved it. Click on Contact on the website and you have lots of numbers to call.
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Old 07-24-2012, 02:12 PM   #3
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When I wanted about extra items, I just called their customer service number and got excellent results.
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Old 07-24-2012, 02:44 PM   #4
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Thank you. I will call.
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Old 03-06-2013, 02:58 PM   #5
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Default Cruiser RV

Anyone have a n e-mail address that works for the Technical / Service Department?

Thanks: Ed
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Old 04-25-2013, 12:03 PM   #6
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Default Good email @ Cruiser RV

I had good luck with email, & phone call to Cruiser RV /parts dept.
PARTS@CRUISERRV.COM.
MELISSA YODER OR LISA (parts dept/Cruiser RV)
ph# 260-652-2373
Was looking for part, they helped me out, the only thing, they can't sell it to me, Had my dealer email & phone call parts/cruiser rv, with the part number. The dealer said he should have the part within 4 or 5 days.
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Old 06-07-2013, 04:52 AM   #7
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I know I have read about people emailing Cruiser RV with questions before, but I have been unable to locate an email address.





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Old 06-07-2013, 08:18 AM   #8
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Default Re: Good email @ Cruiser RV

Quote:
Originally Posted by sc225rbs
I had good luck with email, & phone call to Cruiser RV /parts dept.
PARTS@CRUISERRV.COM.
MELISSA YODER OR LISA (parts dept/Cruiser RV)
ph# 260-652-2373
Was looking for part, they helped me out, the only thing, they can't sell it to me, Had my dealer email & phone call parts/cruiser rv, with the part number. The dealer said he should have the part within 4 or 5 days.
I can confirm they no longer sell to an end user. All parts sales are done thru their dealer network now.

This is a change from last year when I ordered a couple items direct from Cruiser and they were shipped to my door. Apparently they had some problems with doing that so now ONLY ship parts to dealers. IF you want/need anything, you have to have your dealer order it. This is a disadvantage for me since my dealer is about 300 miles away = double shipping from Cruiser to dealer and then dealer to me.
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Old 06-24-2013, 10:21 AM   #9
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In our 2012 210UDS, in the cabinet above the sink there is a list of contacts for just about every major camper component. Phone numbers and web addresses. I'd post a photo of it but haven't set up an online photo site I can link to.
Gotta set something up eventually.
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Old 06-24-2013, 10:47 AM   #10
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Default RE Contacting Cruiser RV

Quote:
Originally Posted by mooneybeem
This is a list that was posted in our trailer of FF vendors. It would be great to have this list in a text format but have only the jpeg version. Hope it is of help to someone else.


Cruiser RV Warranty/Technical Service

Call DRV, LLC at 260-562-1075. The operator will connect you with the appropriate department. Warranty requests may also be submitted via fax to DRV, LLC at 260-562-1078 or via mail, addressed to PO Box 235, Howe, IN 46746
Parts Department

For parts for all Cruiser RV products, contact the Cruiser RV Parts Department as follows:
Local: 260-562-2373
Toll Free: 877-514-7289
Fax: 260-562-2210
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