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Old 04-17-2014, 01:28 PM   #11
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Default Re: OK, I have to ask

Quote:
Originally Posted by profdant139
Why would you lock your wife inside the trailer?? And when you get this fixed, is she going to lock you out??
I have got to say that this did not make for happy camping as she was always wary about being locked in again! So, we made sure we were both on the outside of the trailer when the deadbolt was engaged.
FYI, I have now applied formally on the Fastec site for recall status and the new cylinder should be shipped out in 3-4 weeks.
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Old 05-17-2014, 06:29 AM   #12
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we had this lock fail on a friends unit, in -10 degree weather while snowmobiling in upsate NY, but we were locked out. were able to pry the door enough to slide deadbolt over with a screwdriver.
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Old 05-17-2014, 08:38 AM   #13
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well I contacted fastec feb 20 and still have no lock, sent yet another request! prob easier just to go buy a new lock
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Old 06-29-2014, 08:00 PM   #14
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Our lock broke the first trip out. Luckily we had two doors. We stopped at the factory the next time we were in the area and they gave us a new one...no problem.
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Old 07-04-2014, 04:38 PM   #15
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Default Fastec Contact

It has been several months without any reply or mail out from Fastec. I contacted CruiserRV and they were surprised with the inaction. They gave me a contact number: 423-434-2744. The 800 number is not active. Fastec Industrial admitted they were way behind the curve on this problem. Given the date of my submittal though, the representative assured me that I would get a mail out within the week following the 4th of July. Squeaky wheel gets the oil? I will keep you posted.
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Old 07-10-2014, 07:51 AM   #16
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I went it the web site and filled out the form letting them know it had been several months and no parts. got the replacement cylinder 2 weeks later
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Old 07-28-2014, 05:59 PM   #17
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Default Fastec Recall

It is a couple of weeks late, but the Fastec kit has finally arrived. Looks like I'll be forwarding on to the new owners.

Good Luck to You All! Happy Trails!
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Old 08-25-2015, 06:23 PM   #18
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I read this a couple of weeks ago but the number on my key isn't on the list. However, this afternoon, I unlocked the door and the cylinder came out with my key.
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Old 02-01-2016, 10:58 AM   #19
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Our key is HF 349. Not on this list. Weird.
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Old 02-01-2016, 12:39 PM   #20
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Bump keys and you won't be locked out.



:-O
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