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Old 04-09-2015, 03:33 PM   #1
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Default The GOOD News and the BAD News

Hey Guys and gals .... classic good news / bad news kinda day .....

Our new Polk Soundbar arrived this morning to turn the 42 inch LG into a home theatre experience in our 214 WSD.

Unfortunately, the Fed-Ex truck was backing out of our driveway and crunched the front corner of The Heart of Gold

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Old 04-09-2015, 05:07 PM   #2
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Oh Crap!!!!
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Old 04-09-2015, 05:30 PM   #3
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Aw, man... bum mer...
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Old 04-10-2015, 06:58 AM   #4
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Isn't that a fiberglass cap on the front?

If so, any reputable body shop should be able to repair/paint the damaged area like 'you never knew it happened' event.

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Old 04-10-2015, 07:50 AM   #5
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Yes it is fiberglass I believe and best of all, it's cosmetic damage and not structural. I'm still waiting for Fed-Ex to get back to me. The driver was on the phone to his company and took my details saying that they would give me a call in the afternoon with a case number. No one has called as yet. I've contacted our FF dealer via email and also left a phone message (can't get through to a body) but they haven't called back either so I guess I'm playing a waiting game at the moment. Our dealer does collision repair so I'm sure they can deal with it also. If they can't get it repaired by the time we leave at the end of the month, I may have to try a local body shop.
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Old 04-10-2015, 07:52 AM   #6
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Did Fedex own up to it? If so, it doesn't look that bad. I'm assuming no damage on inside, so like Eagle said any reputable body shop or RV repair shop should be able to make it like new.

Kind of a bummer though.
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Old 04-10-2015, 08:18 AM   #7
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Oh, how sad! I would be sick.
Lucky, you guys think it will be an easy fix!
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Old 04-10-2015, 10:45 AM   #8
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I'm sorry to hear that. I agree that a body shop should be able to provide a quick repair. I'm sure FED EX has plenty of claims and a quick process to deal with them.

Good luck.

Harry
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Old 04-10-2015, 11:01 AM   #9
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Fed-Ex still hasn't responded back so I've called my insurance (Progressive) to get involved. They've created a "Not at Fault" claim on my behalf and will be contacting Fed-Ex.

Our dealer sent me a reply saying their body shop has a 2 month long back-log so I guess I'm going to have to find an alternative repair facility.
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Old 04-10-2015, 11:37 AM   #10
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Ouch! When do you leave for Tahoe? Here is a possible quick fix -- good old Bondo. The exterior of the trailer is fiberglass, and Bondo works well with glass.

Cover the ding with a decal, and you are good to go!
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