Rear stabilizer jack not working

[67buickgs]

Hi my rear stabilizer jack is not working. The motor runs but the Jack doesn't go up or down. Any idea or videos on how to fix. I have a 2012 20 ft. I can't think of the model number of hand.
Gord

[Ronnie835]

There should be a shear pin on the screw that lowers the arm that is broke

[67buickgs]

Thanks for the reply,do I need to take the Jack motor apart or is it accessable from the outside

[Ronnie835]

From the out side. The large threaded rod that turns to move the pad has a pin through it that connects or to a coupler with a slot in it. Yo may have to turn the motor a little to align it so you can see the pin that has been sheared.