Yea Thanks eagle , People that have jobs take no pride in the work they do at all its sad , I own my own business , and doing well because I put the customer first and love my job and have a smile on everyday and care about the work I do . I got a new washer and dryer today from sears for my wife , guys that bought them to the house and set them up was a circus act between the 2 of them . Slide them out of the box scratch it right up and laughed about it in the back of the truck , Then didn't have a screw driver for the dryer vent , dryer vent was wrong , came out back , has to come out side , no customer service skills , showed up and said " whats up " I was thinking really !!!! Man handle the washer and dryer like it was scrap metal , so I call sears to complain , sales man says sorry , said manger will call back tonight , nope !!!!! This is the world we live in today , I am glad my parents raised me well !!!! Sorry for the long story!!