Well the things she showed in that video were pretty serious defects in my opinion. Not things I would ignore. And the dealer response was horrendous considering it was still under warranty. The scenes under the trailer were especially bad. Did she just get a lemon? Or how many of these defects are allowed to leave the factory. We bought used so hopefully any defects were dealt with long ago. I too was not born yesterday but I'm never going to be old enough to just give up and fix things myself that I paid good money for if I can help it. They want people to be complacent and just go away.
However, I did wonder if they had really looked the trailer over before they signed for it in the first place.