qtla9111
Advanced Member
Over nine months ago I talked to Lisa at Cruiser. I wanted to order the sofa arms that didn't come with my unit. I explained that I would accept any fitting arms and would use the bedspread material to cover them to match if need be. She asked me to send an email with a picture, which I did.
Months go by and I have to admit I forgot about it. I sent another email and now she says I need to see the dealer to order them. In addition, in the second mail, I asked if she could recommend someone at Cruiser who could give me technical advice about moving batteries to the rear of the trailer.
Her response was, "we don't sell batteries".
I'm completely disappointed with the service from Cruiser. This started way back when I purchased the TT and worked directly with Chris who sold me the rv. Many promises were made regarding the conditions of the purchase which he never fulfilled.
Just a short rant. I love my Funfinder 230DS, hard to find a small trailer with a separate bedroom and two slideouts.
I guess the purpose of this post is to vent and also to say there is no loyalty on my part to any company. It seems to be a trend overall.
Months go by and I have to admit I forgot about it. I sent another email and now she says I need to see the dealer to order them. In addition, in the second mail, I asked if she could recommend someone at Cruiser who could give me technical advice about moving batteries to the rear of the trailer.
Her response was, "we don't sell batteries".
I'm completely disappointed with the service from Cruiser. This started way back when I purchased the TT and worked directly with Chris who sold me the rv. Many promises were made regarding the conditions of the purchase which he never fulfilled.
Just a short rant. I love my Funfinder 230DS, hard to find a small trailer with a separate bedroom and two slideouts.
I guess the purpose of this post is to vent and also to say there is no loyalty on my part to any company. It seems to be a trend overall.