Cruiser does have a customer service number . It's listed in your owners manual.
Here: Email -- PARTS@CRUISERRV.COM
MELISSA YODER OR LISA (parts dept/Cruiser RV)
However, Cruiser will no longer sell direct. Contact your Cruiser dealer as all parts are sold/shipped only thru their dealer network now.
2012 Fun Finder XT 276 Toy Hauler & Harley Davidson Ultra Classic with Condor wheel chock
2014 Dodge Ram 2500 AT 4X4 Crew Cab 6.4 L Hemi, 373 gears, tow package, Rambox option, Revolver X2 tonneau cover, Equal-I-zer anti-sway hitch.